Apply for an eID card for EU and EEA nationals
The eID card enables electronic proof of identity for online transactions. It can also be read out on site.
The eID card is not an identity, travel or residence document and does not serve as proof of your current registration address.
Details
Since 01.01.2021, citizens of the European Union (EU) and nationals of the European Economic Area (EEA)have been able to apply for a card with an electronic identity verification function (eID card).
Prerequisites
- Possession of a nationality of a member state of the European Union (EU) or the European Economic Area (EEA)
- not be a German citizen within the meaning of Article 116 (1) of the Basic Law
- Applicant must be at least 13 years old
- Main residence in Jena
Period of validity
The eID card is issued for a period of validity of 10 years. An extension is not permitted. When the validity period expires, a new eID card can be applied for.
Loss, theft
The loss or theft of a valid eID card must be reported in writing or in person. If it has already been reported to the police, please bring the duplicate with you.
Ablauf/Fristen
Application
Applications must be submitted in person. Authorization is not permitted. Young people who are at least 13 years old may submit the application alone. Your personal PIN number for the document for the online ID function (eID function) will be given to you when you submit your application.
Collection or direct mailing
Collection
The letter notification about the completion of the document has been discontinued since 17.02.2025. However, you have the option of entering an e-mail address for notification of completion and the option to collect the document when you submit your application.
If you still have an old eID card, you must hand it in when you collect the new eID card.
The produced eID card will be issued at the central registration desk on the first floor.
Representation during collection
You can be represented at the collection point. The card can be issued to a person authorized by the applicant; this person must identify themselves by presenting a valid identity card (from an EU or Schengen area country) or a valid passport (other countries). To authorize another person to collect your document, please use the form under Downloads.
Direct mailing
On request, your completed document can be delivered exclusively to your main residence in Germany for a fee (see fees). The shipment will only be handed over to you personally.
Passports can be sent from your 18th birthday. ID cards and eID cards can be sent from the 16th birthday. ID documents for children or persons in care as well as express passports can only be collected from the authority.
You will need your valid photo ID (ID card or passport) for handover at the front door or at the post office (after an unsuccessful first delivery attempt) in order to identify yourself when receiving the item and to avoid errors when handing it over. The old eID card will be withdrawn at the time of application and can no longer be used.
The direct mailing option must be specified when applying for the new document; the Citizen Service staff will be happy to advise you.
Unterlagen
- valid foreign identity card (of an EU or Schengen area country) or valid passport (other countries)
- if available, the previous eID card
Öffnungszeiten
Document issue - without an appointment
Documents that have already been applied for and are now ready for collection (passport, ID card and eID card as well as documents from the driving license authority) can be collected from reception during opening hours without an appointment.
Other requests with an appointment
An appointment must be booked for personal visits for other matters. This can be done online or by telephone.
Opening hours
Day |
Opening times |
| Monday | 08:30 - 13:00 |
| tuesday | 08:30 - 18:00 |
| Wednesday | 09:00 - 13:00 |
| Thursday | 08:30 - 16:00 |
| Friday | 08:30 - 13:00 |
| Saturdays of the month | Days | Times |
|---|---|---|
| January | 10.01. and 24.01.2026 | 09:00 - 13:00 |
| February | 07.02. and 21.02.2026 | 09:00 - 13:00 |
| March | 07.03. and 21.03.2026 | 09:00 - 13:00 |
| April | 11.04. and 25.04.2026 | 09:00 - 13:00 |
| May | 09.05. and 23.05.2026 | 09:00 - 13:00 |
| June | 06.06. and 20.06.2026 | 09:00 - 13:00 |
| July | 04.07. and 18.07.2026 | 09:00 - 13:00 |
| August | 01.08. and 15.08.2026 | 09:00 - 13:00 |
| September | 05.09. and 19.09.2026 | 09:00 - 13:00 |
| October | 10.10. and 24.10.2026 | 09:00 - 13:00 |
| November | 07.11. and 21.11.2026 | 09:00 - 13:00 |
| December | 05.12. and 19.12.2026 | 09:00 - 13:00 |
Gebühren
| Service | Fee |
| eID card | 37,00 € |
| Direct mailing | 15,00 € |
Rechtsgrundlagen
-
Act on a card for EU citizens and nationals of the European Economic Area with electronic proof of identity function ( eID Card Act - eIDKG)
Ansprechpersonen
| Name | Funktion/Bereich | Kontakt |
|---|---|---|
| Mitarbeiter/-innen |
Citizen service team |
E-Mail: buergerservice@jena.de Telefon: 0049 3641 49-3800 Fax: 03641 49-3827 |