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Requesting information from the population register

Bürgerservice Jena can only provide information on persons currently and previously registered in Jena. The request for information is subject to a fee regardless of the result.

There are two types of information from the register of residents - simple and extended information from the register of residents - you can find out the differences under -> Details.

Apply online for simple information from the population register and receive information immediately

You have the option of submitting an application for simple information on the population register online and receiving an answer immediately.

Request extended information from the population register in writing

If a legitimate interest can be substantiated, extended information can be provided about a specific person. This can be applied for informally in writing at the Citizens' Service with a corresponding justification.

To apply for simple information from the population register, you will need the surname and first name(s) of the person you are looking for. In addition, the date of birth and gender or the last known registration address in Jena.

If a legitimate interest can be substantiated, extended information can be provided on a specific person. This can be applied for informally in writing at the Citizens' Service with the corresponding justification.

Prerequisites

The requested person must be currently or previously registered in Jena.

Notes

The request for information is subject to a fee regardless of the result. Unsuccessful requests or requests that confirm the data you already have are also subject to a fee.

The provision of simple civil register information may not be used for address trading and/or advertising purposes.

If simple population register information is requested for other commercial reasons, these must be stated and the person or body making the request is obliged to use the response only once and only for the requested purpose. The data must then be deleted. According to § 47 BMG, any further use of the information provided is not permitted and prohibited.

It is illegal to use simple information from the population register for commercial purposes without having stated this when submitting the application and to use it for purposes other than those stated. A violation of the purpose limitation requirement is punished in accordance with Art. 83 para. 5 letter a in conjunction with Art. 5 para. 1 letter b of the General Data Protection Regulation (GDPR).

The person to whom information was provided has the right to request the data of the recipient of the information and the information from the registration authority.

Types and scope of information from the population register

Simple information from the population register

Simple information from the population register contains the following data on the person requested(online request):

  1. Surname,
  2. First names with the common first name indicated,
  3. Doctoral degree and
  4. current addresses and,
  5. if the person is deceased, this fact.
Extended civil register information

The extended civil register information contains the following data on the person in question (written request):

  1. Former names,
  2. Date and place of birth and, if born abroad, the country of birth,
  3. Marital status, limited to whether or not married or in a civil partnership,
  4. current nationalities,
  5. previous addresses,
  6. date of moving in and date of moving out,
  7. Surname and first names and address of the legal representative,
  8. surname and first names and address of the spouse or civil partner, and
  9. date and place of death and, in the event of death abroad, the country.

Document issue - without an appointment

Documents that have already been applied for and are now ready for collection (passport, ID card and eID card as well as documents from the driving license authority) can be collected from reception during opening hours without an appointment.

Other requests with an appointment

An appointment must be booked for personal visits for other matters. This can be done online or by telephone.

Opening hours

Day
Opening times
Monday 08:30 - 13:00
tuesday 08:30 - 18:00
Wednesday 09:00 - 13:00
Thursday 08:30 - 16:00
Friday 08:30 - 13:00
Saturdays of the month Days Times
October 2025 11.10. and 25.10.2025 09:00 - 13:00
November 2025 08.11. and 22.11.2025 09:00 - 13:00
December 2025 06.12. and 20.12.2025 09:00 - 13:00
January 2026 10.01. and 24.01.2026 09:00 - 13:00
February 07.02. and 21.02.2026 09:00 - 13:00
March 07.03. and 21.03.2026 09:00 - 13:00
April 11.04. and 25.04.2026 09:00 - 13:00
May 09.05. and 23.05.2026 09:00 - 13:00
June 06.06. and 20.06.2026 09:00 - 13:00
July 04.07. and 18.07.2026 09:00 - 13:00
August 01.08. and 15.08.2026 09:00 - 13:00
September 05.09. and 19.09.2026 09:00 - 13:00
October 10.10. and 24.10.2026 09:00 - 13:00
November 07.11. and 21.11.2026 09:00 - 13:00
December 05.12. and 19.12.2026 09:00 - 13:00

Please note

On 23.12.2025 the area is only open until 16:00. The area is closed on 02.01.2026. The department cannot be reached by telephone from 4 p.m. on 23.12.2025 and all day on 02.01.2026.

Services Fee
Simple registration information - online 5,00 €
Simple civil register information - non-commercial, written application 11,00 €
Simple civil register information - commercial, written application 13,00 €
Extended registration information 14,00 €
Information from the population register that requires a greater administrative effort (archive data) 16.00 € to 40.00 €
  • Federal Registration Act (BMG)
  • Thuringian Administrative Cost Regulations for the Ministry of the Interior and Municipalities (ThürVwKostOIM)
Name Funktion/Bereich Kontakt
Mitarbeiter/-innen

Citizen service team

E-Mail: buergerservice@jena.de

Telefon: 0049 3641 49-3800

Fax: 03641 49-3827

Location

Citizen service team

Engelplatz 1
07743 Jena
Germany