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Replace vehicle registration document / ZB I

Bei Verlust dieses Dokumentes müssen Sie grundsätzlich eine Versicherung an Eides statt abgeben (§ 5 StVG). Diese Erklärung kann nur persönlich gegenüber dem Aufnehmenden abgegeben werden (§ 27 ThürVwVfG).

Die Abgabe der Versicherung an Eides statt ist gebührenpflichtig.

Note on affidavit

Please note that the registration authority may only accept an affidavit from the person who is responsible for the loss or who was last in possession of the document and who can provide information on the loss (e.g. the injured party in the event of theft)!

If the person responsible differs from the owner of the vehicle, a power of attorney is also required for the submission of the affirmation in lieu of an oath.

  • Vehicle registration certificate or registration certificate part II - This document must be presented as proof of the right of disposal. If the registration certificate Part II is with the financing bank, we will waive its presentation if we receive the bank's written confirmation and consent to the issuance of a replacement registration certificate Part I. The vehicle registration document, on the other hand, must always be presented, as it will be replaced by a new registration certificate Part II during processing.
  • Declaration in lieu of an oath
  • Protocol of the last general inspection
  • General documents on the vehicle owner (see Downloads)

Document Pickup - No Appointment Required

You can pick up documents that you have already applied for and are now ready for pickup (passports, ID cards, eID cards, and documents from the driver’s license office) at the front desk during business hours without an appointment.

Other Matters Requiring an Appointment

If you need to visit in person for other matters, you must schedule an appointment. You can do this online or by phone.

Opening Hours

Day
Times
Monday 8:30 a.m. – 1:00 p.m.
Tuesday 8:30 a.m. – 6:00 p.m.
Wednesday 9:00 a.m. – 1:00 p.m.
Thursday 8:30 a.m. – 4:00 p.m.
Friday 8:30 a.m. – 1:00 p.m.
Saturdays of the month Days Times
May May 9 and May 23, 2026 9:00 a.m. – 1:00 p.m.
June June 6 and June 20, 2026 9:00 a.m. – 1:00 p.m.
July July 4 and July 18, 2026 9:00 a.m. – 1:00 p.m.
August August 1 and August 15, 2026 9:00 a.m. – 1:00 p.m.
September September 5 and September 19, 2026 9:00 a.m. – 1:00 p.m.
October October 10 and October 24, 2026 9:00 a.m. – 1:00 p.m.
November November 7 and November 21, 2026 9:00 a.m. – 1:00 p.m.
December December 5 and December 19, 2026 9:00 a.m. – 1:00 p.m.
Services Fee
Replacement issue after loss of vehicle registration document (incl. conversion to new documents ZB I / ZB II) 14,50 €
Replacement issue after loss of registration certificate part I 11,40 €
If, in the context of a transfer of ownership by way of security, it is necessary to keep and send the vehicle registration certificate / registration certificate part II, additional fee 15,30 €
Acceptance of the affirmation in lieu of an oath 30,70 €

The registration authority uses special adhesive seals with special security features for the vehicle documents. This increases the total fees by € 0.30 per adhesive seal used.

Name Funktion/Bereich Kontakt
Mitarbeiter/-innen

Citizen service team

E-Mail: buergerservice@jena.de

Telefon: 0049 3641 49-3800

Fax: 03641 49-3827

Citizens Service Team

Engelplatz 1
07743 Jena
Germany