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Replace vehicle registration document / ZB II

Bei Verlust dieses Dokumentes müssen Sie grundsätzlich eine Versicherung an Eides statt abgeben (§ 5 StVG). Diese Erklärung kann nur persönlich gegenüber dem Aufnehmenden abgegeben werden (§ 27 ThürVwVfG).

Die Abgabe der Versicherung an Eides statt ist gebührenpflichtig.

Affidavit

Please note that the registration authority may only take an affidavit from the person who is responsible for the loss or who last had the document in his possession and who can provide information on the loss (e.g. the injured party in the event of theft)!

If the person responsible for the loss differs from the owner of the vehicle, a power of attorney is also required to make the declaration in lieu of an oath.

Bidding procedure

Before the registration authority can issue and deliver a new registration certificate part II, the lost letter (ZB II) must first be offered for sale.

The loss is reported to the Federal Motor Transport Authority in Flensburg, where the document is declared invalid and then published in the electronic traffic journal.

In this way, anyone who may be in possession of the letter (e.g. banks, leasing companies, dealers, etc.) can object to the handover of the replacement document within 14 days or present the document to the registration authority.

The replacement registration certificate Part II can only be issued after the bidding process has been completed. For this purpose, it is necessary to appear and apply again at the registration authority.

  • Vehicle registration document or registration certificate Part I
  • Certificates of the still valid general inspection
  • Declaration in lieu of an oath (to be submitted directly to the registration authority or to a notary)
  • General documents on the vehicle owner (see Downloads)

Document issue - without an appointment

Documents that have already been applied for and are now ready for collection (passport, ID card and eID card as well as documents from the driving license authority) can be collected from reception during opening hours without an appointment.

Other requests with an appointment

An appointment must be booked for personal visits for other matters. This can be done online or by telephone.

Opening hours

Day
Opening times
Monday 08:30 - 13:00
tuesday 08:30 - 18:00
Wednesday 09:00 - 13:00
Thursday 08:30 - 16:00
Friday 08:30 - 13:00
Saturdays of the month Days Times
October 2025 11.10. and 25.10.2025 09:00 - 13:00
November 2025 08.11. and 22.11.2025 09:00 - 13:00
December 2025 06.12. and 20.12.2025 09:00 - 13:00
January 2026 10.01. and 24.01.2026 09:00 - 13:00
February 07.02. and 21.02.2026 09:00 - 13:00
March 07.03. and 21.03.2026 09:00 - 13:00
April 11.04. and 25.04.2026 09:00 - 13:00
May 09.05. and 23.05.2026 09:00 - 13:00
June 06.06. and 20.06.2026 09:00 - 13:00
July 04.07. and 18.07.2026 09:00 - 13:00
August 01.08. and 15.08.2026 09:00 - 13:00
September 05.09. and 19.09.2026 09:00 - 13:00
October 10.10. and 24.10.2026 09:00 - 13:00
November 07.11. and 21.11.2026 09:00 - 13:00
December 05.12. and 19.12.2026 09:00 - 13:00

Please note

On 23.12.2025 the area is only open until 16:00. The area is closed on 02.01.2026. The department cannot be reached by telephone from 4 p.m. on 23.12.2025 and all day on 02.01.2026.

Services Fee
Replacement issue 15,10 €
Taking of the affirmation in lieu of an oath 30,70 €
Calling up vehicle registration certificate / registration certificate II 13,80 €

The registration authority uses special adhesive seals with special security features for the vehicle documents. This increases the total fees by € 0.30 per adhesive seal used.

Name Funktion/Bereich Kontakt
Mitarbeiter/-innen

Citizen service team

E-Mail: buergerservice@jena.de

Telefon: 0049 3641 49-3800

Fax: 03641 49-3827

Citizens Service Team

Engelplatz 1
07743 Jena
Germany