Apply for Jenabonus
Jenabonus holders are entitled to discounts at certain municipal facilities and on public transport fares. Eligible persons receive a Jenabonus stamp card for discounts on local public transport fares in Jena.
The Jenabonus is only valid for residents with their main or sole place of residence in the city of Jena and their underage children living in the household.
Application by e-mail possible
You can apply for the Jenabonus informally by e-mail.
Details
Each family member receives a personal Jenabonus. Authorizations are issued for persons aged 6 and over. For persons over the age of 16, the Jenabonus is only valid in conjunction with a valid federal identity card or passport.
Pupils and young people under the age of 18 receive a mobility ticket for free use of public transport in Jena on presentation of a valid Jenabonus and payment of an administration fee (see links).
Prerequisites
The applicant must belong to one of the following groups of people:
- Recipients of benefits according to SGB XII (assistance for living expenses, basic security, assistance for care)
- Recipients of benefits in accordance with SGB II and the non-employable members of the community of need or household who do not themselves receive benefits in accordance with SGB II
- Recipients of a child allowance in accordance with § 6a of the Federal Child Benefit Act and children living in the household
- Old-age pensioners with entitlement to housing benefit
- Disability pensioners with entitlement to housing benefit
- Recipients of benefits under the Asylum Seekers Benefits Act
- Pupils who receive BAföG
- Trainees who receive a vocational training allowance
Validity
The Jenabonus is valid for one year from the date of issue. The Jenabonus card must be returned to the Citizens' Service if the conditions for entitlement cease to apply.
Ablauf/Fristen
Application
Informally by e-mail
You can apply for the Jenabonus informally by sending an e-mail to bs-antrag@jena.de. Please enclose a copy of your identity card (both sides), passport or passport together with a copy of the electronic residence permit (both sides) and a copy of the current benefit notification (see documents). The Jenabonus will then be sent to you by post free of charge.
Personal visit with prior appointment
The application can be made in person or by an authorized person at the Citizens' Service Office by prior appointment (see opening hours). The currently valid documents (see documents) must be presented at the Citizens' Service Office. Once the requirements have been checked, a Jenabonus card will be issued immediately.
Unterlagen
- Identity card, passport or passport together with electronic residence permit (eAT)
- Benefit notification for benefits according to SGB XII
- Benefit notification for benefits according to SGB II
- Notification of benefits for the applicant's entitlement to housing benefit in conjunction with the notification of benefits for basic security benefits under SGB II of the person with whom the applicant lives in a household community
- Notification of receipt of a child supplement in accordance with § 6a of the Federal Child Benefit Act
- Benefit notification of the old-age pensioner/EU pensioner with entitlement to housing benefit
- Notice of benefit according to the Asylum Seekers Benefits Act
- Notice of benefit according to the BAföG
- Notice of benefit according to SGB III (vocational training allowance)
Öffnungszeiten
Document issue - without an appointment
Documents that have already been applied for and are now ready for collection (passport, ID card and eID card as well as documents from the driving license authority) can be collected from reception during opening hours without an appointment.
Other requests with an appointment
An appointment must be booked for personal visits for other matters. This can be done online or by telephone.
Opening hours
Day |
Opening times |
| Monday | 08:30 - 13:00 |
| tuesday | 08:30 - 18:00 |
| Wednesday | 09:00 - 13:00 |
| Thursday | 08:30 - 16:00 |
| Friday | 08:30 - 13:00 |
| Saturdays of the month | Days | Times |
|---|---|---|
| January | 10.01. and 24.01.2026 | 09:00 - 13:00 |
| February | 07.02. and 21.02.2026 | 09:00 - 13:00 |
| March | 07.03. and 21.03.2026 | 09:00 - 13:00 |
| April | 11.04. and 25.04.2026 | 09:00 - 13:00 |
| May | 09.05. and 23.05.2026 | 09:00 - 13:00 |
| June | 06.06. and 20.06.2026 | 09:00 - 13:00 |
| July | 04.07. and 18.07.2026 | 09:00 - 13:00 |
| August | 01.08. and 15.08.2026 | 09:00 - 13:00 |
| September | 05.09. and 19.09.2026 | 09:00 - 13:00 |
| October | 10.10. and 24.10.2026 | 09:00 - 13:00 |
| November | 07.11. and 21.11.2026 | 09:00 - 13:00 |
| December | 05.12. and 19.12.2026 | 09:00 - 13:00 |
Gebühren
The Jenabonus card is issued free of charge.
Rechtsgrundlagen
- Guidelines of the City of Jena for awarding the Jenabonus
Ansprechpersonen
| Name | Funktion/Bereich | Kontakt |
|---|---|---|
| Mitarbeiter/-innen |
Citizen service team |
E-Mail: buergerservice@jena.de Telefon: 0049 3641 49-3800 Fax: 03641 49-3827 |