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Apply for Jenabonus

Jenabonus holders are entitled to discounts at certain municipal facilities and on public transport fares. Eligible persons receive a Jenabonus stamp card for discounts on local public transport fares in Jena.

The Jenabonus is only valid for residents with their main or sole place of residence in the city of Jena and their underage children living in the household.

Application by e-mail possible

You can apply for the Jenabonus informally by e-mail.

Each family member receives a personal Jenabonus. Authorizations are issued for persons aged 6 and over. For persons over the age of 16, the Jenabonus is only valid in conjunction with a valid federal identity card or passport.

Pupils and young people under the age of 18 receive a mobility ticket for free use of public transport in Jena on presentation of a valid Jenabonus and payment of an administration fee (see links).

Prerequisites

The applicant must belong to one of the following groups of people:

  • Recipients of benefits according to SGB XII (assistance for living expenses, basic security, assistance for care)
  • Recipients of benefits in accordance with SGB II and the non-employable members of the community of need or household who do not themselves receive benefits in accordance with SGB II
  • Recipients of a child allowance in accordance with § 6a of the Federal Child Benefit Act and children living in the household
  • Old-age pensioners with entitlement to housing benefit
  • Disability pensioners with entitlement to housing benefit
  • Recipients of benefits under the Asylum Seekers Benefits Act
  • Pupils who receive BAföG
  • Trainees who receive a vocational training allowance

Validity

The Jenabonus is valid for one year from the date of issue. The Jenabonus card must be returned to the Citizens' Service if the conditions for entitlement cease to apply.

Application

Informally by e-mail

You can apply for the Jenabonus informally by sending an e-mail to bs-antrag@jena.de. Please enclose a copy of your identity card (both sides), passport or passport together with a copy of the electronic residence permit (both sides) and a copy of the current benefit notification (see documents). The Jenabonus will then be sent to you by post free of charge.

Personal visit with prior appointment

The application can be made in person or by an authorized person at the Citizens' Service Office by prior appointment (see opening hours). The currently valid documents (see documents) must be presented at the Citizens' Service Office. Once the requirements have been checked, a Jenabonus card will be issued immediately.

  • Identity card, passport or passport together with electronic residence permit (eAT)
  • Benefit notification for benefits according to SGB XII
  • Benefit notification for benefits according to SGB II
  • Notification of benefits for the applicant's entitlement to housing benefit in conjunction with the notification of benefits for basic security benefits under SGB II of the person with whom the applicant lives in a household community
  • Notification of receipt of a child supplement in accordance with § 6a of the Federal Child Benefit Act
  • Benefit notification of the old-age pensioner/EU pensioner with entitlement to housing benefit
  • Notice of benefit according to the Asylum Seekers Benefits Act
  • Notice of benefit according to the BAföG
  • Notice of benefit according to SGB III (vocational training allowance)

Document issue - without an appointment

Documents that have already been applied for and are now ready for collection (passport, ID card and eID card as well as documents from the driving license authority) can be collected from reception during opening hours without an appointment.

Other requests with an appointment

An appointment must be booked for personal visits for other matters. This can be done online or by telephone.

Opening hours

Day
Opening times
Monday 08:30 - 13:00
tuesday 08:30 - 18:00
Wednesday 09:00 - 13:00
Thursday 08:30 - 16:00
Friday 08:30 - 13:00
Saturdays of the month Days Times
January 10.01. and 24.01.2026 09:00 - 13:00
February 07.02. and 21.02.2026 09:00 - 13:00
March 07.03. and 21.03.2026 09:00 - 13:00
April 11.04. and 25.04.2026 09:00 - 13:00
May 09.05. and 23.05.2026 09:00 - 13:00
June 06.06. and 20.06.2026 09:00 - 13:00
July 04.07. and 18.07.2026 09:00 - 13:00
August 01.08. and 15.08.2026 09:00 - 13:00
September 05.09. and 19.09.2026 09:00 - 13:00
October 10.10. and 24.10.2026 09:00 - 13:00
November 07.11. and 21.11.2026 09:00 - 13:00
December 05.12. and 19.12.2026 09:00 - 13:00

The Jenabonus card is issued free of charge.

  • Guidelines of the City of Jena for awarding the Jenabonus
Name Funktion/Bereich Kontakt
Mitarbeiter/-innen

Citizen service team

E-Mail: buergerservice@jena.de

Telefon: 0049 3641 49-3800

Fax: 03641 49-3827

Location

Citizen service team

Engelplatz 1
07743 Jena
Germany