Apply for Jenabonus
Jenabonus cardholders are entitled to discounts at certain municipal facilities and on public transportation fares. To receive discounts on Jena’s local public transportation fares, eligible individuals will receive a Jenabonus stamp card.
The Jenabonus is valid only for residents whose primary or sole residence is in the city of Jena and for their minor children living in the same household.
Apply for the Jenabonus Online
You can conveniently apply fora newJenabonus or renewyour existing one online. For more information, see Procedures / Deadlines.
Details
Each family member receives a personal Jenabonus. Passes are issued to individuals ages 6 and older. For individuals over 16, the Jenabonus is valid only when presented with a valid federal ID card or passport.
Students and young people under the age of 18 can receive a mobility pass for free use of public transportation in Jena upon presentation of a valid Jenabonus and payment of an administrative fee ( see links).
Eligibility Requirements
The applicant must belong to one of the following groups:
- Recipients of benefits under SGB XII (subsistence assistance, basic income support, long-term care assistance)
- Recipients of benefits under SGB II, as well as non-working members of the household or community of need who do not themselves receive benefits under SGB II
- Beneficiaries under SGB XIV (social compensation)
- Recipients of a child supplement under Section 6a of the Federal Child Allowance Act, as well as children living in the household
- Old-age pensioners entitled to housing assistance
- Recipients of disability pensions who are entitled to housing assistance
- Recipients of benefits under the Asylum Seekers Benefits Act
- Students receiving BAföG
- Apprentices receiving vocational training assistance
Validity
The Jenabonus is valid for one year from the date of issuance. If eligibility requirements are no longer met, the Jenabonus card must be returned to the Citizen Services Office.
Procedure/Deadlines
Application Process
Apply for Jenabonus Online
You can conveniently apply for a newJenabonus card or renewyour existing one online. The Jenabonus card will be mailed to you free of charge.
In-Person Visit by Prior Appointment
You can apply in person or through an authorized representative at the Citizen Service Center by making an appointment in advance (see opening hours). When visiting the Citizen Service Center, you must present the currently valid supporting documents (see required documents). Once eligibility has been verified, a Jenabonus card will be issued immediately.
Documents
- Identity card, passport, or passport combined with an electronic residence permit (eAT)
- Notice of benefits under SGB XII
- Notice of benefits under SGB II
- Notice of benefits under SGB XIV
- Notice of entitlement to housing allowance for the applicant, in conjunction with the notice of entitlement to basic income support benefits under SGB II for the person with whom the applicant lives in a shared household
- Decision regarding receipt of a child supplement under Section 6a of the Federal Child Allowance Act
- Benefit determination for a senior citizen or EU pensioner entitled to housing allowance
- Benefit determination under the Asylum Seekers Benefits Act
- Benefit decision under the Federal Training Assistance Act (BAföG)
- Benefit determination under SGB III (vocational training allowance)
Hours of Operation
Document Pickup - No Appointment Required
You can pick up documents that have already been requested and are now ready for pickup (passports, ID cards, eID cards, and documents from the driver’s license office) at the front desk during business hours without an appointment.
Other Matters Requiring an Appointment
If you need to visit in person for other matters, you must schedule an appointment. You can do this online or by phone.
Hours of Operation
Day |
Times |
| Monday | 8:30 a.m. – 1:00 p.m. |
| Tuesday | 8:30 a.m. – 6:00 p.m. |
| Wednesday | 9:00 a.m. – 1:00 p.m. |
| Thursday | 8:30 a.m. – 4:00 p.m. |
| Friday | 8:30 a.m. – 1:00 p.m. |
| Saturdays of the month | Days | Times |
|---|---|---|
| September | September 5 and September 19, 2026 | 9:00 a.m. – 1:00 p.m. |
| October | October 10 and October 24, 2026 | 9:00 a.m. – 1:00 p.m. |
| November | November 7 and November 21, 2026 | 9:00 a.m. – 1:00 p.m. |
| December | December 5 and 19, 2026 | 9:00 a.m. – 1:00 p.m. |
Fees
There is no fee to obtain the Jenabonus Card.
Legal Basis
- City of Jena Guidelines for Awarding the Jenabonus
Contacts
| Name | Funktion/Bereich | Kontakt |
|---|---|---|
| Mitarbeiter/-innen |
Citizen service team |
E-Mail: buergerservice@jena.de Telefon: 0049 3641 49-3800 Fax: 03641 49-3827 |