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Apply for a temporary identity card

Every German within the meaning of Article 116 (1) of the Basic Law who has reached the age of 16 and is subject to the general registration requirement is obliged to have an identity card.

The identification requirement can also be met by presenting a temporary identity card.

Digital passport photos directly at the Citizens' Service

Digital passport photos can now be taken directly at the Citizens' Service Office as part of your application or in advance by authorized photo service providers. It is not possible to have digital passport photos taken in advance at the Citizens' Service, as the creation of digital passport photos is linked to the application for an ID card or passport.

Duration of validity

A temporary ID card is issued for a maximum of 3 months and immediately upon application. An extension is not possible.

Issued before the age of 16

A temporary ID card for underage children under the age of 16 can only be applied for with a declaration of consent (including a copy of the ID card or passport for signature comparison) from the parent with custody. Furthermore, proof of custody is mandatory in the case of sole custody or unmarried parents (judgment of the family court, negative certificate or custody certificate from the youth welfare office).

If the child has not yet reached the age of 16, the presence of the child and a parent with custody is mandatory when applying.

Loss, theft

The loss or theft of a valid passport must be reported in writing or in person. If it has already been reported to the police, please bring the duplicate with you.

Application

Applications can only be made at the passport office of the main residence. A personal appearance is required for the application. When applying for persons under the age of 16, the presence of the child and a custodial parent is mandatory.

Duration of production

The temporary ID card will be issued to you immediately.

If you are in possession of an old identity card that has not yet been validated, this must be presented for validation when you collect/take the temporary identity card with you.

  • Proof of identity: Passport, identity card, child ID card, child passport - if available and not yet invalidated by an authority
  • Name: When you apply for an identity document, we will check whether your name (first name, surname and other parts of your name as well as the order of the first names) has been entered correctly. Please bring the following original documents with you, depending on your marital status or if you have changed your name:
    • Single: Birth certificate
    • Married or widowed: Marriage certificate
    • In a registered civil partnership: civil partnership certificate
    • Divorced: Marriage certificate (if you have changed your name after divorce, please also bring this official document)
    • Civil partnership dissolved: Civil partnership certificate and court judgment with final judgment note
    • Naturalized: Naturalization certificate and declaration of name (if no declaration of name has been made, the relevant documents must be submitted in addition to the naturalization certificate, depending on your marital status, see points above)
    • If your name has been changed for other reasons, please bring the relevant document or court judgment (e.g. certificate of a name change or decision under the Transsexuals Act).
    • Note: If you have lost your last certificate from the Jena registry office, you can simply apply for a new certificate online. Certificates and judgments in languages other than German must be submitted with a certified translation.
  • Digital passport photo: You can have your digital passport photo taken either on site at the Citizens' Service Office when you submit your application or in advance by an approved photo service provider. Self-made photos, photos from photo booths or passport photos from photo apps and generally printed passport photos are no longer permitted since 01.05.2025.
  • Declaration of consent and proof of custody when applying for persons under the age of 16

Document issue - without an appointment

Documents that have already been applied for and are now ready for collection (passport, ID card and eID card as well as documents from the driving license authority) can be collected from reception during opening hours without an appointment.

Other requests with an appointment

An appointment must be booked for personal visits for other matters. This can be done online or by telephone.

Opening hours

Day
Opening times
Monday 08:30 - 13:00
tuesday 08:30 - 18:00
Wednesday 09:00 - 13:00
Thursday 08:30 - 16:00
Friday 08:30 - 13:00
Saturdays of the month Days Times
October 2025 11.10. and 25.10.2025 09:00 - 13:00
November 2025 08.11. and 22.11.2025 09:00 - 13:00
December 2025 06.12. and 20.12.2025 09:00 - 13:00
January 2026 10.01. and 24.01.2026 09:00 - 13:00
February 07.02. and 21.02.2026 09:00 - 13:00
March 07.03. and 21.03.2026 09:00 - 13:00
April 11.04. and 25.04.2026 09:00 - 13:00
May 09.05. and 23.05.2026 09:00 - 13:00
June 06.06. and 20.06.2026 09:00 - 13:00
July 04.07. and 18.07.2026 09:00 - 13:00
August 01.08. and 15.08.2026 09:00 - 13:00
September 05.09. and 19.09.2026 09:00 - 13:00
October 10.10. and 24.10.2026 09:00 - 13:00
November 07.11. and 21.11.2026 09:00 - 13:00
December 05.12. and 19.12.2026 09:00 - 13:00

Please note

On 23.12.2025 the area is only open until 16:00. The area is closed on 02.01.2026. The department cannot be reached by telephone from 4 p.m. on 23.12.2025 and all day on 02.01.2026.

Services Service fee
Processing fee 10,00 €
Preparation of a digital passport photo in the citizen service 6,00 €
  • Federal Identity Card Act
  • Thuringian Identity Card Act
Name Funktion/Bereich Kontakt
Mitarbeiter/-innen

Citizen service team

E-Mail: buergerservice@jena.de

Telefon: 0049 3641 49-3800

Fax: 03641 49-3827

Location

Citizen service team

Engelplatz 1
07743 Jena
Germany