Extend Jenabonus
An extension can be applied for at the earliest 1 month before the existing Jenabonus expires.
Extending the Jenabonus online
You can easily apply for and extend theJenabonus online. For further information, see Expiry/deadlines.
Details
The Jenabonus is only valid for persons over the age of 16 in conjunction with a valid federal identity card or passport. Each family member receives a personal Jenabonus. Authorizations are issued for persons aged 6 and over.
Pupils and young people under the age of 18 receive a mobility ticket for free use of public transport in Jena on presentation of a valid Jenabonus and payment of an administration fee (see links).
Prerequisites
The applicant must be registered as having their main or sole place of residence in the city of Jena and belong to one of the following groups of people:
- Recipients of benefits according to SGB XII (assistance for living expenses, basic security, assistance for care)
- Recipients of benefits according to SGB II as well as the non-employable members of the need or household community who do not themselves receive benefits according to SGB II
- Recipients of a child supplement in accordance with § 6a of the Federal Child Benefit Act and children living in the household
- Old-age pensioners with entitlement to housing benefit
- Disability pensioners with entitlement to housing benefit
- Recipients of benefits under the Asylum Seekers Benefits Act
- Pupils who receive BAföG
- Trainees who receive a vocational training allowance
Validity
The Jenabonus is valid for one year from the date of issue. If the eligibility requirements cease to apply, the Jenabonus card must be returned to the Citizens' Service Office.
Ablauf/Fristen
Deadlines
An extension can be applied for at the earliest 1 month before the existing Jenabonus expires.
Application
Extending the Jenabonus online
You can apply for a newJenabonus and extend itconveniently online. The Jenabonus card will be sent to you by post free of charge.
In person
When you visit the Citizens' Service, you must present the currently valid proof (see documents) and the Jenabonus card that is still valid. After checking the requirements, a new Jenabonus card will be issued.
Unterlagen
- Identity card, passport or passport together with electronic residence permit (eAT)
- the still valid Jenabonus card
- Benefit notification from benefits according to SGB XII
- Benefit notification for benefits according to SGB II
- benefit notification for the applicant's entitlement to housing benefit in conjunction with the benefit notification for basic security benefits under SGB II of the person with whom the applicant lives in a household community
- Notification of receipt of a child supplement in accordance with § 6a of the Federal Child Benefit Act
- Benefit notification of the old-age pensioner/EU pensioner with entitlement to housing benefit
- Notice of benefit according to the Asylum Seekers Benefits Act
- Notice of benefit according to the BAföG
- Notice of benefit according to SGB III (vocational training allowance)
Öffnungszeiten
Document issue - without an appointment
Documents that have already been applied for and are now ready for collection (passport, ID card and eID card as well as documents from the driving license authority) can be collected from reception during opening hours without an appointment.
Other requests with an appointment
An appointment must be booked for personal visits for other matters. This can be done online or by telephone.
Opening hours
Day |
Opening hours |
| Monday | 08:30 - 13:00 |
| tuesday | 08:30 - 18:00 |
| Wednesday | 09:00 - 13:00 |
| Thursday | 08:30 - 16:00 |
| Friday | 08:30 - 13:00 |
| Saturdays of the month | Days | Times |
|---|---|---|
| May | 09.05. and 23.05.2026 | 09:00 - 13:00 |
| June | 06.06. and 20.06.2026 | 09:00 - 13:00 |
| July | 04.07. and 18.07.2026 | 09:00 - 13:00 |
| August | 01.08. and 15.08.2026 | 09:00 - 13:00 |
| September | 05.09. and 19.09.2026 | 09:00 - 13:00 |
| October | 10.10. and 24.10.2026 | 09:00 - 13:00 |
| November | 07.11. and 21.11.2026 | 09:00 - 13:00 |
| December | 05.12. and 19.12.2026 | 09:00 - 13:00 |
Please note
The Citizens' Service is closed on 15.05.2026 and 01.07.2026.
Gebühren
The Jenabonus card is issued free of charge.
Rechtsgrundlagen
- Guidelines of the City of Jena for awarding the Jenabonus
Ansprechpersonen
| Name | Funktion/Bereich | Kontakt |
|---|---|---|
| Mitarbeiter/-innen |
Citizen service team |
E-Mail: buergerservice@jena.de Telefon: 0049 3641 49-3800 Fax: 03641 49-3827 |