Apply for a passport
Germans who have reached the age of 16 must have an identity card or passport.
A passport is issued for 6 years up to the age of 24 and for 10 years from the age of 24. An extension is not possible; a new document is always issued.
A passport with 48 pages is available for frequent travelers. Please always observe the entry regulations of the countries concerned.
Children's passport abolished since 01.01.2024
The children's passport was abolished on 01.01.2024 and the transition period for the previous children's passports has expired. This means that only a 'normal' passport or an identity cardcan be applied for for children. Please always observe the entry regulations of the countries concerned. Further information on the abolition of the children's passport can be found at the Federal Ministry of the Interior and Home Affairs.
Digital passport photos directly at the Citizens' Service
Digital passport photos can be taken at the Citizens' Service within your application or in advance at certified photo service providers and at the certified drugstore chain. It is not possible to have digital passport photos taken in advance at the Citizens' Service, as the creation of digital passport photos is linked to the application for an ID card or passport. If you would like to have digital passport photos taken in advance, please contact the certified photo service providers, see www.e-passfoto.de, or the certified drugstore chain.
Digital passport photos for children up to the age of 6
To ensure that all biometric requirements for passport photos are met, it is necessary for the person being photographed to sit calmly while the photo is being taken. Our experience has shown that it is sometimes difficult to take suitable photos of babies and small children on the machines at the Citizens' Service, as it is often difficult for younger children to sit quietly on their own. We recommend that you do this: Have the digital passport photos for small children up to the age of 6 taken by certified photo service providers, see www.e-passfoto.de, or by the certified drugstore chain before the appointment at the Citizens' Service Center.
Details
Duration of validity
A passport is issued for 6 years up to the age of 24 and for 10 years from the age of 24. An extension is not possible.
Issued before the age of 18
Passports for underage children can only be applied for with a declaration of consent (including a copy of the identity card or passport for signature comparison) from the custodial parent. Furthermore, proof of custody is mandatory in the case of sole custody or unmarried parents (judgment of the family court, negative certificate or custody certificate from the youth welfare office).
If the child has not yet reached the age of 18, the presence of the child and a parent with custody is mandatory when applying.
Loss, theft
The loss or theft of a valid passport must be reported in writing or in person. If it has already been reported to the police, please bring the duplicate with you.
Procedure/deadlines
Application
Applications can only be made at the passport office of the main residence. A personal appearance is required for the application. When applying for persons under the age of 18, the presence of the child and a custodial parent is mandatory.
Duration of production - Bundesdruckerei
The Bundesdruckerei usually takes approx. 4 - 6 weeks to produce a passport (no guarantee). No delivery date is guaranteed for standard orders.
In urgent cases and if you require a guaranteed delivery date, you can apply for a passport using the EXPRESS ordering procedure (additional costs). You will then receive the document within 3 working days (Monday to Friday, excluding public holidays). You must submit the application by 11:00 a.m. in order to meet this deadline. Please note this requirement when booking your appointment.
Examples of delivery times in the EXPRESS ordering procedure
Day of application |
Production period (1st and 2nd working day) |
Delivery to the authority by 12:00 noon (3rd working day) |
|---|---|---|
| Monday until 11:00 a.m. | Tuesday and Wednesday | Thursday |
| Tuesday until 11:00 a.m. | Wednesday and Thursday | Friday |
| Wednesday until 11:00 a.m. | Thursday and Friday | monday |
| Thursday until 11:00 a.m. | Friday and Monday | Tuesday |
| Friday until 11:00 a.m. | Monday and Tuesday | Wednesday |
| Saturday - no order | see Monday | see Monday |
| Sunday and public holiday - no production and delivery | Note: Please note that the production period is postponed accordingly on public holidays that fall on working days. There is no delivery on public holidays. The public holidays in Thuringia and Berlin (production location) are decisive. |
If you need it even faster, you can apply for a so-called temporary passport on presentation of appropriate proof of urgency (see links).
Issue / collection
General information on collection
If you are in possession of an old passport that has not yet been validated, this must be presented for validation when you collect your new passport.
Passports are always issued to the person making the application. Only in the case of persons under the age of 18 or persons who are incapable of acting will the passport be issued to the legal representative, legal guardian or authorized representative.
Produced identity documents are issued at the Central Registration Desk on the first floor.
Representation during collection
You can be represented at the collection point. The documents can be issued to a person authorized by the applicant; this person must identify themselves by presenting a valid identity card (from an EU or Schengen area country) or a valid passport (other countries). To authorize another person to collect your document, please use the form under Downloads.
Documents
- Proof of identity: Passport, identity card, child ID card, child passport - if available and not yet invalidated by an authority
- Name: When you apply for an identity document, we will check whether your name (first name, surname and other parts of your name as well as the order of the first names) has been entered correctly. Please bring the following original documents with you, depending on your marital status or if you have changed your name:
- Single: Birth certificate
- Married or widowed: Marriage certificate
- In a registered civil partnership: civil partnership certificate
- Divorced: Marriage certificate (if you have changed your name after divorce, please also bring this official document)
- Civil partnership dissolved: Civil partnership certificate and court judgment with final judgment note
- Naturalized: Naturalization certificate and declaration of name (if no declaration of name has been made, the relevant documents must be submitted in addition to the naturalization certificate, depending on your marital status, see points above)
- If your name has been changed for other reasons, please bring the relevant document or court judgment (e.g. certificate of a name change or decision under the Transsexuals Act).
- Note: If you have lost your last certificate from the Jena registry office, you can simply apply for a new certificate online. Certificates and judgments in languages other than German must be submitted with a certified translation.
- Digital passport photo: You can have your digital passport photo taken either on site at the Citizens' Service Office when you submit your application or in advance at certified photo service providers and at the certified drugstore chain. Please note the above information on digital passport photos for children up to the age of 6. Self-made photos, photos from photo booths or passport photos from photo apps and generally printed passport photos are no longer permitted since 01.05.2025.
- Declaration of consent and proof of custody when applying for persons under the age of 18
Opening hours
Document issue - without an appointment
Documents that have already been applied for and are now ready for collection (passport, ID card and eID card as well as documents from the driving license authority) can be collected from reception during opening hours without an appointment.
Other requests with an appointment
An appointment must be booked for personal visits for other matters. This can be done online or by telephone.
Opening hours
Day |
Opening times |
| Monday | 08:30 - 13:00 |
| tuesday | 08:30 - 18:00 |
| Wednesday | 09:00 - 13:00 |
| Thursday | 08:30 - 16:00 |
| Friday | 08:30 - 13:00 |
| Saturdays of the month | Days | Times |
|---|---|---|
| October 2025 | 11.10. and 25.10.2025 | 09:00 - 13:00 |
| November 2025 | 08.11. and 22.11.2025 | 09:00 - 13:00 |
| December 2025 | 06.12. and 20.12.2025 | 09:00 - 13:00 |
| January 2026 | 10.01. and 24.01.2026 | 09:00 - 13:00 |
| February | 07.02. and 21.02.2026 | 09:00 - 13:00 |
| March | 07.03. and 21.03.2026 | 09:00 - 13:00 |
| April | 11.04. and 25.04.2026 | 09:00 - 13:00 |
| May | 09.05. and 23.05.2026 | 09:00 - 13:00 |
| June | 06.06. and 20.06.2026 | 09:00 - 13:00 |
| July | 04.07. and 18.07.2026 | 09:00 - 13:00 |
| August | 01.08. and 15.08.2026 | 09:00 - 13:00 |
| September | 05.09. and 19.09.2026 | 09:00 - 13:00 |
| October | 10.10. and 24.10.2026 | 09:00 - 13:00 |
| November | 07.11. and 21.11.2026 | 09:00 - 13:00 |
| December | 05.12. and 19.12.2026 | 09:00 - 13:00 |
Please note
On 23.12.2025 the area is only open until 16:00. The area is closed on 02.01.2026. The department cannot be reached by telephone from 4 p.m. on 23.12.2025 and all day on 02.01.2026.
Fees
| Services | Fee for |
|---|---|
| Persons under 24 years, standard | 37,50 € |
| Persons under 24 years of age, EXPRESS within 3 working days | 69,50 € |
| Persons under 24 years of age, 48 pages (frequent travelers) | 59,50 € |
| Persons under 24 years of age, EXPRESS within 3 working days, 48 pages (frequent travelers) | 91,50 € |
| Persons aged 24 and over, Standard | 70,00 € |
| Persons aged 24 and over, EXPRESS within 3 working days | 102,00 € |
| Persons aged 24 and over, 48 pages (frequent travelers) | 92,00 € |
| Persons aged 24 and over, EXPRESS within 3 working days, 48 pages (frequent travelers) | 124,00 € |
| Production of a digital passport photo in the citizen service | 6,00 € |
Legal basis
- Passport Act
Contact persons
| Name | Funktion/Bereich | Kontakt |
|---|---|---|
| Mitarbeiter/-innen |
Citizen service team |
E-Mail: buergerservice@jena.de Telefon: 0049 3641 49-3800 Fax: 03641 49-3827 |