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Apply for a passport

Germans who have reached the age of 16 must have an identity card or passport.

A passport is issued for 6 years up to the age of 24 and for 10 years from the age of 24. An extension is not possible; a new document is always issued.

A passport with 48 pages is available for frequent travelers. Please always observe the entry regulations of the countries concerned.

Children's passport abolished since 01.01.2024

The children's passport was abolished on 01.01.2024 and the transition period for the previous children's passports has expired. This means that only a 'normal' passport or an identity cardcan be applied for for children. Please always observe the entry regulations of the countries concerned. Further information on the abolition of the children's passport can be found at the Federal Ministry of the Interior and Home Affairs.

Digital passport photos directly at the Citizens' Service

Digital passport photos can be taken at the Citizens' Service within your application or in advance at certified photo service providers and at the certified drugstore chain. It is not possible to have digital passport photos taken in advance at the Citizens' Service, as the creation of digital passport photos is linked to the application for an ID card or passport. If you would like to have digital passport photos taken in advance, please contact the certified photo service providers, see www.e-passfoto.de, or the certified drugstore chain.

Digital passport photos for children up to the age of 6

To ensure that all biometric requirements for passport photos are met, it is necessary for the person being photographed to sit calmly while the photo is being taken. Our experience has shown that it is sometimes difficult to take suitable photos of babies and small children on the machines at the Citizens' Service, as it is often difficult for younger children to sit quietly on their own. We recommend that you do this: Have the digital passport photos for small children up to the age of 6 taken by certified photo service providers, see www.e-passfoto.de, or by the certified drugstore chain before the appointment at the Citizens' Service Center.

Duration of validity

A passport is issued for 6 years up to the age of 24 and for 10 years from the age of 24. An extension is not possible.

Issued before the age of 18

Passports for underage children can only be applied for with a declaration of consent (including a copy of the identity card or passport for signature comparison) from the custodial parent. Furthermore, proof of custody is mandatory in the case of sole custody or unmarried parents (judgment of the family court, negative certificate or custody certificate from the youth welfare office).

If the child has not yet reached the age of 18, the presence of the child and a parent with custody is mandatory when applying.

Loss, theft

The loss or theft of a valid passport must be reported in writing or in person. If it has already been reported to the police, please bring the duplicate with you.

Application

Applications can only be made at the passport office of the main residence. A personal appearance is required for the application. When applying for persons under the age of 18, the presence of the child and a custodial parent is mandatory.

Duration of production - Bundesdruckerei

The Bundesdruckerei usually takes approx. 4 - 6 weeks to produce a passport (no guarantee). No delivery date is guaranteed for standard orders.

In urgent cases and if you require a guaranteed delivery date, you can apply for a passport using the EXPRESS ordering procedure (additional costs). You will then receive the document within 3 working days (Monday to Friday, excluding public holidays). You must submit the application by 11:00 a.m. in order to meet this deadline. Please note this requirement when booking your appointment.

Examples of delivery times in the EXPRESS ordering procedure

Day of application
Production period (1st and 2nd working day)
Delivery to the authority by 12:00 noon (3rd working day)
Monday until 11:00 a.m. Tuesday and Wednesday Thursday
Tuesday until 11:00 a.m. Wednesday and Thursday Friday
Wednesday until 11:00 a.m. Thursday and Friday monday
Thursday until 11:00 a.m. Friday and Monday Tuesday
Friday until 11:00 a.m. Monday and Tuesday Wednesday
Saturday - no order see Monday see Monday
Sunday and public holiday - no production and delivery Note: Please note that the production period is postponed accordingly on public holidays that fall on working days. There is no delivery on public holidays. The public holidays in Thuringia and Berlin (production location) are decisive.

If you need it even faster, you can apply for a so-called temporary passport on presentation of appropriate proof of urgency (see links).

Issue / collection

General information on collection

If you are in possession of an old passport that has not yet been validated, this must be presented for validation when you collect your new passport.

Passports are always issued to the person making the application. Only in the case of persons under the age of 18 or persons who are incapable of acting will the passport be issued to the legal representative, legal guardian or authorized representative.

Produced identity documents are issued at the Central Registration Desk on the first floor.

Representation during collection

You can be represented at the collection point. The documents can be issued to a person authorized by the applicant; this person must identify themselves by presenting a valid identity card (from an EU or Schengen area country) or a valid passport (other countries). To authorize another person to collect your document, please use the form under Downloads.

  • Proof of identity: Passport, identity card, child ID card, child passport - if available and not yet invalidated by an authority
  • Name: When you apply for an identity document, we will check whether your name (first name, surname and other parts of your name as well as the order of the first names) has been entered correctly. Please bring the following original documents with you, depending on your marital status or if you have changed your name:
    • Single: Birth certificate
    • Married or widowed: Marriage certificate
    • In a registered civil partnership: civil partnership certificate
    • Divorced: Marriage certificate (if you have changed your name after divorce, please also bring this official document)
    • Civil partnership dissolved: Civil partnership certificate and court judgment with final judgment note
    • Naturalized: Naturalization certificate and declaration of name (if no declaration of name has been made, the relevant documents must be submitted in addition to the naturalization certificate, depending on your marital status, see points above)
    • If your name has been changed for other reasons, please bring the relevant document or court judgment (e.g. certificate of a name change or decision under the Transsexuals Act).
    • Note: If you have lost your last certificate from the Jena registry office, you can simply apply for a new certificate online. Certificates and judgments in languages other than German must be submitted with a certified translation.
  • Digital passport photo: You can have your digital passport photo taken either on site at the Citizens' Service Office when you submit your application or in advance at certified photo service providers and at the certified drugstore chain. Please note the above information on digital passport photos for children up to the age of 6. Self-made photos, photos from photo booths or passport photos from photo apps and generally printed passport photos are no longer permitted since 01.05.2025.
  • Declaration of consent and proof of custody when applying for persons under the age of 18

Document issue - without an appointment

Documents that have already been applied for and are now ready for collection (passport, ID card and eID card as well as documents from the driving license authority) can be collected from reception during opening hours without an appointment.

Other requests with an appointment

An appointment must be booked for personal visits for other matters. This can be done online or by telephone.

Opening hours

Day
Opening times
Monday 08:30 - 13:00
tuesday 08:30 - 18:00
Wednesday 09:00 - 13:00
Thursday 08:30 - 16:00
Friday 08:30 - 13:00
Saturdays of the month Days Times
October 2025 11.10. and 25.10.2025 09:00 - 13:00
November 2025 08.11. and 22.11.2025 09:00 - 13:00
December 2025 06.12. and 20.12.2025 09:00 - 13:00
January 2026 10.01. and 24.01.2026 09:00 - 13:00
February 07.02. and 21.02.2026 09:00 - 13:00
March 07.03. and 21.03.2026 09:00 - 13:00
April 11.04. and 25.04.2026 09:00 - 13:00
May 09.05. and 23.05.2026 09:00 - 13:00
June 06.06. and 20.06.2026 09:00 - 13:00
July 04.07. and 18.07.2026 09:00 - 13:00
August 01.08. and 15.08.2026 09:00 - 13:00
September 05.09. and 19.09.2026 09:00 - 13:00
October 10.10. and 24.10.2026 09:00 - 13:00
November 07.11. and 21.11.2026 09:00 - 13:00
December 05.12. and 19.12.2026 09:00 - 13:00

Please note

On 23.12.2025 the area is only open until 16:00. The area is closed on 02.01.2026. The department cannot be reached by telephone from 4 p.m. on 23.12.2025 and all day on 02.01.2026.

Services Fee for
Persons under 24 years, standard 37,50 €
Persons under 24 years of age, EXPRESS within 3 working days 69,50 €
Persons under 24 years of age, 48 pages (frequent travelers) 59,50 €
Persons under 24 years of age, EXPRESS within 3 working days, 48 pages (frequent travelers) 91,50 €
Persons aged 24 and over, Standard 70,00 €
Persons aged 24 and over, EXPRESS within 3 working days 102,00 €
Persons aged 24 and over, 48 pages (frequent travelers) 92,00 €
Persons aged 24 and over, EXPRESS within 3 working days, 48 pages (frequent travelers) 124,00 €
Production of a digital passport photo in the citizen service 6,00 €
  • Passport Act
Name Funktion/Bereich Kontakt
Mitarbeiter/-innen

Citizen service team

E-Mail: buergerservice@jena.de

Telefon: 0049 3641 49-3800

Fax: 03641 49-3827